Should Dental Hygienists Call Patients? with Andrew Johnston, RDH

It’s a bit of a friction point when an office asks the dental hygiene team to help fill the schedule by calling patients. We literally have positions in the office whose main task is answering and placing calls to patients. Additionally, there is an unbalance between the hygiene and restorative department – the restorative department…
Listen on Apple buttonListen on Spotify buttonListen on iHeartRadio button

It’s a bit of a friction point when an office asks the dental hygiene team to help fill the schedule by calling patients. We literally have positions in the office whose main task is answering and placing calls to patients. Additionally, there is an unbalance between the hygiene and restorative department – the restorative department is almost never asked to make calls to patients for appointments.
Be that as it may, this TIPisode gives some points to ponder about why it might be a GREAT idea for RDHs to pick up the phone and make some calls, give it a listen!

Listen to our latest episode

About the Author

Andrew Johnston, RDH

Andrew Johnston, RDH

Andrew Johnston, RDH, is your everyday hygienist who is passionate about sharing education and knowledge to others. Practicing in Washington State since 2009, Andrew enjoys utilizing his full scope of practice through traditional and restorative procedures on any given day—still working in the operatory 40-plus hours each week. In 2015, he started the wildly popular dental hygiene podcast A Tale of Two Hygienists with his cofounder Michelle Strange. Because of the podcast's success, they were able to begin a new chapter in dental audio content with The Dental Podcast Network, which consists of 10 short-format shows on different dental topics airing each day of the work week.

Sign up for our eNewsletters
Get the latest news and updates

Voice Your Opinion!

To join the conversation, and become an exclusive member of Registered Dental Hygienists, create an account today!