Communication Strategies with Carrie Ibbetson, RDH – Episode 7: Your Dental Top 5 with Amanda Hill
Today’s episode of “Your Dental Top 5” podcast with Amanda Hill is all about communication strategies! Amanda talks with Carrie Ibbetson, RDH about the top 5 communication tools you need. Episode Highlights: Carries Background Carries Top 5 communication strategies Quotes: “Part of the business side is patients returning” “Patients go…
Today’s episode of “Your Dental Top 5” podcast with Amanda Hill is all about communication strategies! Amanda talks with Carrie Ibbetson, RDH about the top 5 communication tools you need.
Episode Highlights:
Carries Background
Carries Top 5 communication strategies
Quotes:
“Part of the business side is patients returning”
“Patients go where they feel understood, not where they seek to understand”
“It’s not what you say…it’s how you say it”
“I’m so grateful that I went through the fire”
“End it with a downtone, and hush up and wait for them to respond”
“If you verbally vomit on them, chances are they will not come back”
