Patients come in all moods - Cranky, helpful, cheerful, critical

The preceding article discusses four personality types that dental professionals encounter during treatment. In this month`s Dialogue, we would like to hear from readers about some of the unusual personalities who arrive at your office. How do adjust your approach to treatment to accommodate their personalities.

The preceding article discusses four personality types that dental professionals encounter during treatment. In this month`s Dialogue, we would like to hear from readers about some of the unusual personalities who arrive at your office. How do adjust your approach to treatment to accommodate their personalities.

Describe the type of patient that you are able to have effective communication with in regards to their understanding of oral hygiene treatment. Are you more successful with patients who have a similar personality to you?

Describe the personality of some patients who present a challenge to your ability to communicate with them about needed dental care?

Describe your most memorable experience in treating an unusual personality. How were you able to maneuver the patient into accepting a recommended form of treatment?

Briefly, what techniques do you use for patient education?

How to respond

Return by mail:

RDH

Reader Survey

P.O. Box 3306

Tulsa, OK 74101

Fax: (918) 831-9804

E-mail: markh@pennwell.com

Please indicate the state in which you practice________

How long have you been a practicing hygienist?________

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