Capital Associates introduces How to Reduce Cancellations and Failures, a dental education audiotape series.
- The series address an array of practice strategies, including the results of dental focus groups, six reasons why patients fail, a formula for recall effectiveness, methods for confirming, letters and documentation, and an appointments policy.
- The series is produced by Annette Ashley Linder, RDH, BS, a consultant.
- A study guide is included with the tape series.
- For more information, contact Capital Associates, (804) 745-6015.